ATM Crypto refunds may be available

Submitted information

COLUMBUS — The Ohio Department of Commerce Division of Financial Institutions has issued a consumer alert to Ohioans who have used cryptocurrency ATM kiosks operated by Bitcoin Depot Inc. Consumers may be eligible to seek compensation for outstanding funds after the company, which operated kiosks nationwide, recently ceased operations after filing for bankruptcy.

Bitcoin Depot Operating LLC filed for bankruptcy in the U.S. Bankruptcy Court for the Southern District of Texas in May 2026 and has since shut down its network of bitcoin ATMs. The company previously operated in 33 states, including Ohio, and held money transmission license number OHMT 263 with the Division.

A bitcoin ATM is a physical kiosk that allows people to buy or sometimes sell cryptocurrency, usually using cash or a debit card. Unlike a traditional bank ATM, it doesn’t connect to a bank account. Rather, it transfers cryptocurrency to a digital wallet or to an address the user provides.

In the past year, Bitcoin Depot processed 10,637 individual transactions in Ohio across at least 50 machines. Any Ohioan who believes they may have been impacted by a scam involving these machines is encouraged to file a claim. The Division is aware of a small number of 32 consumers who are owed a total of $90,907 in refunds – ranging from $18 to nearly $43,000. While those individuals will be contacted directly, the Division is calling attention to this matter for any other Ohioans who have used these services and may be entitled to a refund.

Ohio consumers who believe they are owed money or have an outstanding claim with Bitcoin Depot may file a claim through the bankruptcy case. Consumers can also contact the company’s restructuring hotline at 844.339.4117, or email BitcoinDepotInfo@ra.kroll.com for assistance.

Before filing a claim, the Division urges consumers to gather all receipts, transaction records, and supporting documentation.